NOTICE OF CHANGE IN TERMS TO CERTAIN FROST BANK AGREEMENTS ("NOTICE")

Thank you for being a valued Frost Bank customer. This Notice highlights important changes to the terms of your Frost Deposit Account Agreement and Other Disclosures, Online Banking Agreement and Disclosure, Personal and Health Savings Account Debit Card Agreement and Disclosure, and Business Debit Card Agreement and Disclosure (collectively, the "Agreements") to be effective August 1, 2024. This Notice is only intended to provide a summary of the changes to the Agreements. In the event of an inconsistency between this Notice and the Agreements, the Agreements will govern.

After August 1, 2024, the Agreements will include these new and updated terms and conditions and will apply to you and your account, and your use of Frost Online Banking Services, including the Frost App. Capitalized terms have the meanings provided in each of the Agreements.

Please review this Notice and keep a copy with your important records. If you have questions, call us at (800) 513-7678. You can review the updated Agreements by visiting frostbank.com, clicking on the Agreements & Disclosures link located at the bottom of the homepage and selecting the agreement you wish to view. A printed copy is available upon request.


CHANGES TO YOUR DEPOSIT ACCOUNT AGREEMENT AND OTHER DISCLOSURES
EFFECTIVE AUGUST 1, 2024

The Frost Bank Deposit Account Agreement and Other Disclosures governs your accounts and relationship with Frost Bank. Changes are summarized below.

(1) Updated Section III.A. (Governing Law; Dispute Resolution; Arbitration; Statute of Limitations) to clarify the arbitration process and available damages for certain types of claims and update the financial responsibilities of the parties for arbitration

(2) Revised Section III.C. (Fraud and Loss Prevention; Legal Process; Legal Compliance; Reservation of Rights) to clarify processes if an account owner or signer dies or is declared incompetent

(3) Removed Section VI.F. (Checking Subaccounts) concerning master and subaccounts as it is no longer applicable


CHANGES TO YOUR FROST ONLINE BANKING AGREEMENT AND DISCLOSURE
EFFECTIVE AUGUST 1, 2024

The Frost Bank Online Banking Agreement and Disclosure governs your use of Online Banking Services. Changes are summarized below.

(1) Revised Section VI.M. (Governing Law; Dispute Resolution; Arbitration; Statute of Limitations) to align with revisions made to Section III.A. of the Deposit Account Agreement and Other Disclosures


CHANGES TO YOUR PERSONAL AND HEALTH SAVINGS ACCOUNT DEBIT CARD AGREEMENT AND DISCLOSURE
EFFECTIVE AUGUST 1, 2024

The Personal and Health Savings Account Debit Card Agreement and Disclosure (the "Personal Debit Card Agreement") covers your use of Frost Bank Personal and Health Savings Account Debit Cards. Changes are summarized below.

(1) Revised Section 2 (Rights and Obligations) to allow cardholder name data to be shared by Frost with Visa and/or participating merchants to validate your name for fraud mitigation purposes and clarify your obligation to inform Frost of changes to your legal name


CHANGES TO YOUR BUSINESS DEBIT CARD AGREEMENT AND DISCLOSURE
EFFECTIVE AUGUST 1, 2024

The Business Debit Card Agreement and Disclosure (the "Business Debit Card Agreement") covers your use of Frost Bank Business Debit Cards. Changes are summarized below.

(1) Revised Section 6 (Authorizing and Issuing Cards) to allow cardholder name data to be shared by Frost with Visa and/or participating merchants to validate the cardholder’s name for fraud mitigation purposes and clarify your responsibility to inform Frost of changes to cardholder’s legal name

(2) Revised Section 36 (Governing Law; Dispute Resolution; Arbitration; Statute of Limitations) to align with revisions made to Section III.A. of the Deposit Account Agreement and Other Disclosures

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